What if my team Forfeits or No-Shows?
We are proud of how few forfeits happen at SportUP, and this is how we keep it that way.
Need to forfeit? Tell us before 1pm
Email team@sportup.com.au or text 0425 908 308 before 1pm on the day of your game. That gives us time to let your opposition know and to try to save the game night for everyone.
What if we don't tell you by 1pm?
There is a $99 forfeit and no-show fee, invoiced via Stripe to your email. It must be paid before your next game to stay active in the fixtures.
How do we avoid the fee?
- Post for fill-ins in the subs group. Post before 1pm and you will find subs 99% of the time: https://faq.sportup.com.au/article/12-how-do-i-find-subs-for-my-team
- Make sure at least one player from your team shows up to play alongside the subs.
Do we get a refund on a forfeited game?
No. But where we can, we will make sure you still get a game that night, even if it is a friendly that does not count on the ladder.