Individual & Team Refunds?

When you book with SportUP Brisbane, your spot in the team for your chosen competition is 100% guaranteed.

No Refund Policy

If the competition is going ahead, refunds are not available under any circumstances—including illness, injury, or other personal reasons. This policy ensures that every team has committed teammates who show up and play each week

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Need to Change Your Plans?

We get it—life happens! While we can’t offer refunds, we want to help you stay in the game. That’s why we offer the option to move your booking to a future season or a different competition.

SportUP Brisbane’s Happiness Guarantee

We’re all about making social sport fun and hassle-free. If you’re not enjoying your experience in your first game, let us know within 24 hours!

We’ll work with you to find a better fit—whether that’s a different team, competition, or another solution to keep you playing and happy and if not, you get your money 100% back.

Have questions? Reach out to our team—we’re here to help!